We only collect and process information that is necessary to provide our services or comply with legal obligations. The information we may collect includes:

Information You Provide Voluntarily

• Contact Information: Name, email address, phone number, and any other details provided when contacting us through forms or email.
• Service Inquiries: Information provided when requesting information about our services, such as project details or preferences.
• Job Applications: If you apply for a role, we may collect your CV, cover letter, and any other relevant information.

Automatically Collected Information

When you visit our Website, we may collect limited technical information through server logs, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site

We do not use cookies or tracking technologies to collect or process additional data.

We process your personal data for the following purposes:

• To respond to inquiries and deliver the information or services you request.
• To communicate updates, respond to your questions, or follow up on service inquiries.
• To comply with legal and regulatory requirements.

We do not sell or share your personal information with third parties for marketing purposes.

We process your personal data in accordance with the GDPR, based on the following legal grounds:

• When you voluntarily submit your information through forms or inquiries.
• To provide services or respond to your requests.
• To meet regulatory and legal requirements.
• To improve our services and Website functionality.

Your personal information might only be shared with:

• Our trusted third parties that assist in delivering services, such as hosting providers or communication tools, all of which comply with GDPR.
• When required by law or to protect Telos Labs' legal rights.

We ensure that any third-party data processors adhere to strict data protection standards.

We retain your personal data only as long as necessary to:

• Fulfill the purposes for which it was collected.
• Comply with legal, regulatory, or contractual obligations.
• Address disputes or enforce agreements.

Data no longer required will be securely deleted or anonymized.

We employ robust security measures to protect your personal information, including:

• Encryption for sensitive data during transmission.
• Regular security assessments to identify and mitigate risks.
• Access controls to restrict data access to authorized personnel only.

These measures align with the ISO 27001 Information Security Management System standards.

Telos Labs does not use cookies or tracking technologies on its Website. Visitors can navigate our Website without concerns about cookie-based data collection. If this changes in the future, we will update this policy and notify you accordingly.

Under GDPR and other privacy regulations, you have the following rights:

• Request access to the personal data we hold about you.
• Correct inaccuracies in your personal data.
• Request the deletion of your data, subject to legal requirements.
• Restrict how we process your data under certain circumstances.
• Receive your data in a portable, machine-readable format.
• Object to data processing based on legitimate interests.

To exercise any of these rights, please get in touch with us at info@telos-labs.com.

While Telos Labs primarily operates within the US region, some of our data processing partners may operate in other jurisdictions. When transferring data internationally, we ensure compliance with GDPR by using mechanisms such as Standard Contractual Clauses.

Our Website may contain links to third-party websites. Telos Labs is not responsible for the privacy practices or content of these external sites. Please review their privacy policies when visiting them.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and significant changes will be communicated to you.